Outsourced Credit
Control

First Call Plus is our unique outsourced credit control and customer contact service for SMEs. It has been specifically designed to increase efficiency in your credit control department and it will improve both your company’s customer service and cash flow.

For a low monthly fee your company can enjoy all the benefits that come from having an experienced credit control and collections department, at a fraction of the cost.

The first Call Plus system is simplicity itself, provide us with access to your customer CMS and sales ledger and we will proactively manage your credit control. From the initial call to your customer confirming receipt of the invoice, to the final confirmation from you the invoice is paid. Our friendly and knowledgeable staff will liaise with your client base to ensure that your cash flow remains uninterrupted.

We are able to offer a seamless integration with your existing department and customer base, we can provide an 0845 number or use your cloud-based telephone service to handle invoice queries under your own brand. Similarly email support is standard and all we require from your company is our own dedicated email address and access to any other CMS or back end systems used in your organisation.