The UK & International B2B Debt Collection Experts

 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Richard Goodwin 
 
 
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I consider myself to be quite good at credit control having never suffered a bad or seriously overdue debt in over eight years of trading.  However, following a difficult set of circumstances going on for almost a year, I found myself with an unpaid account with no real prospect of receiving payment no matter how hard I tried. I contacted Safe Collections and had one telephone conversation in which I was given some excellent advice.  I put this advice into action immediately and as a result received payment in full in less than a week. The experience and knowledge of the staff at Safe Collections along with the methods they have for securing swift payment whilst maintaining good relationships with customers far outweighs what I or most small business owners would have. I would definitely recommend Safe Collections to anyone who needs help with credit control and have saved their details should I need assistance in the future as they will be my first call.
  
 
 
 
 
 
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 Claire Broadley Dixon 
 
 
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We've used Safe Collections a number of times and found them to be easy to work with and affordable for a small business. They are very respectful in their contact with debtors and extremely friendly to us as clients.
  
 
 
 
 
 
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 Rachelle Harrison 
 
 
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An excellent company that collect efficiently without spoiling customer relationships. A pleasure to deal with and very cost effective. Excellent communication with the a personal touch.
  
 
 
 
 
 
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 Rich Thompson 
 
 
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My company had a long running problem with a large institutional client who delayed payment for over 5 years for work that was delivered on time and accepted. After 3 years we got them to pay about 3/4 of the debt but after that they repeatedly failed to pay the remainder despite numerous letters and reminders. After years of frustration we finally got in touch with Safe Collections and they couldn't have been more helpful. Adam gave us some great advice about the best way to proceed. Within just weeks of getting Safe Collections involved, the institution paid the remaining amount owed with a minimum of further fuss. Given the significant amount of time and effort we had previously wasted on trying to recover the debt ourselves, this outcome was better than we could have possibly hoped for. I wish we had called Safe Collections years ago - it would have saved us a lot of time, effort and frustration. I would recommend them to anybody who is having problems with customers not paying their debts.
  
 
 
 
 
 
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 Charlotte Fantelli 
 
 
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Absolutely fantastic company. Professional with a personal touch which is rare indeed!
  
 
 
 
 
 
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 Roy Thompson 
 
 
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Superb service from start to finish. I had a relatively small debt to recover but Sid and his team went about recovering it in a totally professional and persistent manner. After a number of weeks of prevarication by the debtor I finally received an amount that was acceptable. Highly recommended.
  
 
 
 
 
 
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 Kathryn Webster 
 
 
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Safe Collections have been extremely helpful in offering their services and professional advice. They were extremely prompt in responding to my correspondence, I would happily recommend them to others.
  
 
 
 
 
 
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 Rija Ratinahirana (Reedz) 
 
 
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Safe Collections helped me recover a due invoice payment despite the fact I was unable to establish any contact with the company for the last 3 weeks. Within only a few days they were able to recover the payment and the late charges so there was no cost for me. On top of that, they are very clear and transparent about their terms and conditions, as well as friendly and professionals, I would strongly recommend them.
  
 
 
 
 
 
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 Omar Anaz 
 
 
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Safe Collections staff were exceptionally friendly, very knowledgeable and tenacious when chasing my former client for monies owed. They recovered over half of the amount I was owed without the need to go to court which I am exceptionally happy with. I heartily recommend their services and would absolutely use them again in the future if the need arouse (hopefully it won't).
  
 
 
 
 
 
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 Anthony Sherick 
 
 
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Always reliable, responsive and will provide good honest advice. Recommended.
  
 
 
 
 
 
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 Sam Applegate 
 
 
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Awesome, friendly service. Knowledgeable and efficient at recovering bad debts. I would highly recommend Adam and his team. Late/Non payers are inevitable, and these guys really took the weight off our shoulders and managed to recover almost all of the initial order (about 1.2k GBP).
  
 
 
 
 
 
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 Paweł Szubert 
 
 
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I had an issue with a debtor who was absolutely unwilling to pay for services provided. Adam explained to me the whole process of collecting the debt and it took a while but in the end they recovered the whole amount of the money owed to me plus interest and court costs. If I was unfortunate enough to be in the same situation again Safe Collections would be my first call.
  
 
 
 
 
 
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 Nadia Aftimos 
 
 
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As a company in New Zealand faced with tracking down payment in the UK with only an email trail to go on, we weren't in a good position. Safe Collections were happy to take the job on, and had a lot of great advice for us along the way. What I thought was going to be a horrible experience went very smoothly. Safe Collections were always quick to reply, friendly and easy to talk to. Would definitely recommend using Safe Collections if you ever get a troublesome client!
  
 
 
 
 
 
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 andy roadrunner 
 
 
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Used Safe collections for many years - really professional and helpful in what is not always a easy situation. Would definitely recommend.
  
 
 
 
 
 
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 Alan Jones 
 
 
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Excellent servies. Sid and the staff  went about recovering the debt in a totally professional and persistent manner. After a number of weeks I received the full amount owed. Highly recommended.
  
 
 
 
 
 
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 Janet Fritsch 
 
 
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Being a company based in the U.S. and having a collections issue in the U.K./Isle of Man, we were extremely lucky to have been recommended to Safe Collections, otherwise we would not have seen a penny of what was owed to us.  Sid at Safe Collections went above and beyond the normal efforts to satisfy the debt owed to us, and after almost three (3) years, we are now fully paid off!  Safe Collections is a dedicated and professional organization that is easy and a pleasure to work with!
  
 
 
 
 
 
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 Angel Psiakis 
 
 
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This is the second time I have asked for the help of Safe Collections. Both times the issue has been resolved quickly and efficiently. They offer good advice and they are very prompt in their correspondence.
  
 
 
 
 
 
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 Lawrence Everard 
 
 
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To use the word ' Superb' would be an understatement. Safe Collection are incredibly knowledgable, understanding and professional at all times. And they deliver. I would have no hesitation in recommending Safe Collection to anyone looking for a debt collection agency.
  
 
 
 
 
 
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 Nicholas Havvas 
 
 
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After 6-7 weeks of not being paid for work done, including my overtime… constant emails and phone calls got me nowhere. I called Sid who immediately was on the case, less than 24hours I was fully paid including my overtime. A+ service!
  
 
 
 
 
 
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 Elizabete Das Neves 
 
 
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Quick & efficient service, will use again!
  
 
 
 
 
 
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 FYPNLP 
 
 
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Any IT contractor who values their skills needs to have a debt recovery agency in their  tool box of services. I just went through one of the toughest weeks of my IT contracting career.  Thanks to the  advice of safe collections I was able to recover funds from  an agency that had been stone-walling me for payment. Sid gave me excellent advice over the phone and showed me the best way to deal with this  highly emotional situation without emotion and with the law on my side. He never pushed me into engaging their services until I was ready to do so. In fact,  when I did formally agree to use safe collections the agency had changed their mind (due to an excellent piece of advice I was given, which was then used in an email to the agency) and  they decided to pay. I know none this would have happened without their help. I really cannot thank you enough. J George
  
 
 
 
 
 
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 Ben Wyatt 
 
 
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Superb Professional service collecting a longstanding debt from a client in Brazil.  I can highly recommend them!!
  
 
 
 
 
 
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 Matthew Fisher 
 
 
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Excellent service, 100% record. Reassuring to know we have back up when we need it.
  
 
 
 
 
 
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 Pierre Nel 
 
 
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Incredible service - as a freelancer, it's an amazing feeling knowing I don't have to worry anymore if clients don't pay. One of those things that you hope you never need, but you're grateful you have it when you need it :-)
  
 
 
 
 
 
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 Chris Perry 
 
 
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Excellent service from Adam, which is unbiased and very objective.
  
 
 
 
 
 
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 Steve Purcell 
 
 
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Debt collection is not an easy business for the person trying to collect money owed to them. Safe Collections were incredibly professional in my dealings with them, full of excellent advice and put me at ease from the first moment I got in touch with them. They were very knowledgeable regarding the law as it related to debt collection, and have a wealth of experience in dealing with situations where money is owed to somebody, so were able to guide me not just on how to collect any outstandings, but how to deal with the situation in general and how to maintain a business relationship with the other party when the dust had died down. Safe Collections were recommended to me by a colleague, and based on my dealings with them, I would have absolutely no hesitation in recommending them myself to anyone in this situation.
  
 
 
 
 
 
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 Alex Hillenbrand 
 
 
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I was recommended Safe Collections by the Painting & Decorating Association of which i am a member. I had a late paying commercial client that I had found out was in discussions with one of the big 4 professional services firms regarding a CVA, had I left the matter unchecked I am in no doubt that I would have become an unsecured creditor and would have only received a fraction of the value of the work carried out, with a long wait to boot. Adam Home dealt with my case, which started on the 17th December, he was helpful, knowledgeable, personable and a great asset to have working on my behalf. The debt was recovered in full within a month. I received a letter from the professional services firm within 1 week of the payment being received, stating that the company had now entered a CVA and that all creditors were to be invited to a meeting... I am certain that without Adam & the Safe Collections Ltd teams help I would have lost a lot of money in this scenario. Whats more the fees charged were very reasonable and as it transpired the full cost of these were covered by the extra interest and recovery charges that were paid by my client, so even after paying for Safe Collections services I still recovered the full amount of the original invoice. I would not hesitate to use Safe Collections again as the service they provide is professional, reasonable and works!!! The one extra thing I will say is that handing this matter over to Adam took a huge weight off my mind, which enabled me to get on with enjoying christmas with my wife & children, and that's something you can't put a price on. THANK YOU ADAM Anyone reading this and considering using Safe Collections, they are the right people to use, stop thinking about it and call now.
  
 
 
 
 
 
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 Jon Boyes 
 
 
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I wholeheartedly recommend Safe Collections. We had a French commercial debt that we just could not get paid. Our client was simply ignoring our repeated requests for payment due and giving us vague excuses. After four months of trying including sending invoices via registered post to their offices in France I rang Safe Collections and spoke to Adam who gave me some great advice and told me about their super efficient French agent who would happily chase this debt for us. I signed the contract and sent over our documentation (copy invoices etc.). In less than 24 hours Xavier, Safe Collections' French Agent, had extracted a response and a promise of payment that I could not get in four months of trying. We waited a few days and nothing had landed in our bank account so once again Xavier swung into action. Less than 48 hours later and the full amount we were owed arrived direct into our bank account. That, is great service. The best thing? Knowing that when you've got an international debt where you don't fully understand the legal process or the language, you can have a team that has got your back and your best interests at heart. That alone is worth the price of admission. Excellent service!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Andrew Frame 
 
 
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I found myself in a difficult situation with a client who was retaining funds after I had left the project. I had already tried to manage the collection process myself, but found it more difficult than expected. I was ready to give up, but decided to contact Safe Solutions. Adam listened carefully, taking on board some of the sensitivities of the situation, before advising on a course of action that subsequently recovered the outstanding debt in full. I am extremely grateful to him and would highly recommend him to any company in the same position.
  
 
 
 
 
 
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 Gary Dully 
 
 
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I rang up and spoke to Sid, (Very nice chap). Told him about my plight with debtors owing over £35,000 and he told me some things that I didn't want to hear but some other very useful tips to help us out also. Its was much better advice than I had heard from other collectors who were asking for a "One-Off Registration Fee" and promises that they couldn't possibly deliver. How did I know they couldn't deliver? - because they haven't delivered after trying them. I would recommend Safe Collections as they will tell you straight away the likely outcome of using their services and you cant say fairer than that.
  
 
 
 
 
 
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 Claire Tavernier 
 
 
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Very helpful and professional service, excellent communication and advice and a successful outcome! Would absolutely recommend.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Paul Grogan 
 
 
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I needed a debt collection agency to recover two overdue invoices that were 4-5 months late in payment from one former client. All I can say is that it was the best decision I've made. No more worrying about it - they advised me the best course of action and in a matter of 3 weeks I had recovered the monies oved without having to do anything. I will use the next time I find myself in this position (hopefully I won't anytime soon), and wouldn't hesitate in recommending them to any business who found themselves in my position. Thanks again guys!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Noam Piper 
 
 
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I was overdue payment for a job by almost 6 months- despite chasing the company with innumerable phonecalls & emails- I was unsuccessful in my attempts, so on the advice of a friend I contacted Sid & his team at Safe Collections- and I was not disappointed! Within a week, the company in question had assured that payment would be made, and I am relieved to say that the company duly delivered on their promise. Furthermore, rather than charging me their standard collection fee, Safe Collections charged the company in question- meaning that Safe Collection's service- which delivered almost instant results- cost me absolutely nothing! I have no doubt in my mind that I would have never been paid were it not for Safe Collection's efforts, so I would highly recommend anyone who is legitimately owed  anything to contact them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michele Gardner 
 
 
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Our company have used Sid's services for many years with many excellent results .  The team have always been professional and helpful to us and the debtor and I cannot fault their service.  I would recommend Safe Collections for debt collection any day.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Andy Winter 
 
 
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I wholeheartedly and unreservedly recommend the services of Safe Collections, not only did they promptly recover the  debt but they also charged me significantly less than they could have; provided an outstanding hand-holding service with excellent advice (on both how we should address the debt and my legal entitlement to additional monies I could subsequently claim from debtor) and consistently acted on my side with honesty, fairness, decency, transparency and integrity. They have my trust and I would have no hesitation in engaging their services again. For some background – my situation was as follows: •             My company was owed monies equating to 9 man-weeks of work on conclusion of contract with a former agent (contract stated payment 4 weeks in arrears with bi-weekly invoicing). •             Over the three years of working with agent we had rarely been paid on time and repeatedly had to expedite payment. •             Had received repeated promises of money from the agent that did not materialise. •             The financial integrity of the agent was questionable •             Had distinct impression that agent was ‘robbing Peter to pay Paul’. I contacted IPSE to ask if there were a debt collection agency available to it’s members. IPSE directed me (well deservedly) to Safe Collections where I phoned and had initial conversation with Adam Home. Adam immediately understood my problem and provided practical advice, help and support even before having appointed him, the relief was almost immediate knowing I had the right guy on my side. Having been let down by the agent for a final time, I formally appointed Safe Collections. At first reading through the Safe Collections terms and conditions I thought ‘what am I paying for here except committing a percentage of this outstanding debt (that hasn’t been paid and is well outside contractual window)?’. However, rationalising that Safe Collections have to deal with some suspect companies such as my defaulting former agent on a daily basis and recognising that the terms were to protect themselves as much as me I proceeded to accept. My trust proved well founded (and at this time it was difficult to trust, my confidence in human behaviour being somewhat eroded). The aim of appointing a debt collector was to ensure that we got paid and for the defaulting agent to treat me ‘as Paul rather than Peter’. I am delighted to say that with the support and engagement of Safe Collections the debt was recovered in full within the week. I would advise you to trust wisely in the right people, especially  in times you might not feel like trusting. In future I would look no further than Safe Collections. Andy Winter, Director of Prima Planning Solutions Ltd.
  
 
 
 
 
 
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 Claudio Leva 
 
 
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Great service, payment for outstanding invoices received within 1 week
  
 
 
 
 
 
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 Duncan Edwards 
 
 
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Thoroughly impressed with the team at Safe Collections. Quick response, honest, helpful advice. Would recommend.
  
 
 
 
 
 
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 Sheila Bell 
 
 
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I have been using Safe Collections for a number of years, they have always been very friendly and professional and have helped the Company I work for on several occassions. They have also helped friends that I have recommended to them.
  
 
 
 
 
 
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 DVM Consulting 
 
 
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After 2 months of not being paid for work I’ve done, constant emails and phone calls got me nowhere. I've contacted Sid who immediately was on the case, in few days I was fully paid . Fantastic service, highly recommended!
  
 
 
 
 
 
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 Rachael Disley 
 
 
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What an excellent, efficient debt recovery company! I've used them a few times over the years, and cannot hesitate to recommend them as a reliable, trusted company. Super, speedy service and they understand a customers' needs too. Thank you Safe Collections and especially Sid who went above and beyond expectations.
  
 
 
 
 
 
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 Sam Thomas 
 
 
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In nearly 10 years of business, we've never had to collect a late payment, so when it finally happened it was such a relief to have Safe Collections on our side. Professional and swift from the outset, Adam recovered the full debt and their fee from the debtor within a few days. Very much recommended and we'll be in touch straight away, should the worst happen again.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jay C 
 
 
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I contacted Safe Collections for advise on pursuing a debt. Adam gave me some great pointers, free of charge, to keep my costs down and give clarity on the art of the possible. Although we didn’t work together, I appreciated their honest, and informed guidance and insight.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Phil O'Suileabhain 
 
 
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Found Sid and his team extremely helpful and Safe Collections do exactly what they say - collect outstanding debts from late or reluctant payers. Don't bother wasting your valuable time with other debt collection companies that subsequently fail to deliver. Ring Safe Collections in the first instance and secure your cashflow!
  
 
 
 
 
 
 
 
 
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