We regularly speak to Freelancers and Contractors who are uncertain on how to handle the credit control process after an invoice has been issued.  Credit Control (occasionally called "Dunning") is no black art and it is simply a mix of common sense and a considered approach to ensuring any monies are paid in full and on time.

Below you will find an easy to understand infographic outlining a suggested process for any contractor issuing invoices on 30 day terms.  If your business terms are longer or shorter then just adjust the steps below to suit your client.

Any comments or questions on the above infographic feel free to leave a comment or contact us on twitter or via the main site.