The Professional Contractors Group have called for an anonymous hotline to be created, allowing small business owners to 'name and shame' large companies that pay late or otherwise try to use their 'brand power' to manipulate payment terms.
While the PCG are calling it a 'witness protection' hotline, we prefer to call it Slimeshoppers, as it doesn't get much lower than a big business trying to use their size as an excuse to withhold payment to small suppliers.
The proposals come in response to the government's announcement of a scheme to allow small businesses to name and shame, without reprisal, their biggest customers who do not perform well on payment terms - something the PCG say would be difficult to police.
PCG director of policy and public affairs Simon McVicker says:
"Any move that helps to tackle the issue of late payment is welcome - but the government need to think carefully about how this new plan will work."
In particular, he warns that freelancers who are seen to be vocal about their late-paying customers could see their testimonials and future contracts put in jeopardy - an unintended negative consequence of the effort to tackle late payment.
This is, of course, something we see time and time again, as the moment you 'go public' with a financial dispute, it can quickly become very difficult to contain the incident so that only your side of the story is heard by potential future and current customers.
Content continues below
Credit control failures are a worry at the best of times, and none of us want to be left with overdue invoices to chase - or with unpaid invoices of our own that become subject to debt recovery…
The government has ordered all large businesses to disclose information on payment practices as it seeks to crackdown on late payment culture. From April, all enterprises which meet the qualifying…
We all know healthy cash flow is the life blood of any small business, but when your cash flow is interrupted, survival depends on having funds in reserve - and the same is true of your customers. So…
Many businesses involved in the retail and supply sectors find the run up to the festive period can be the businest and potentially most profitable time of the year. But it can also be one of the…
Of course, one of the major problems freelancers and small businesses have in the UK is when an overseas client pays late, or not at all - and we've discussed in the past how enlisting the help of an overseas collections agent can be crucial in recovering the funds.
But the government have taken action to protect against retaliatory action for Brits who take to the internet to name and shame their non-paying overseas clients, such as Milton Keynes transcriber Lesley Kemp, whose libel battle with Qatar-based Resolution Productions is, to our knowledge, still ongoing.
Like many international libel defendants, Ms Kemp fell victim to a trend for overseas claimants to embark on legal action in the UK, where libel laws tend to favour the claimant more often than in other countries.
The 2013 'Freedom on the Net: United Kingdom' report from Freedom House flags this up as a violation of UK web users' rights, specifically referring to Ms Kemp's case, but adds that action is being taken.
"In a positive sign, updates to the Defamation Act passed in April 2013 place restrictions on 'libel tourism' by requiring claimants to show that, of all the places in which the statement has been published, England and Wales are clearly the most appropriate places in which to bring legal action," the Freedom House report states.
"The Act also codifies defences of 'truth', 'honest opinion' and 'publication on matters of public interest'."
With all of this in mind, it has never been 'safer' for individuals and small business owners to name and shame their offending clients, wherever they are based in the world - but with no real option to do so anonymously as yet, some of the risk must still be carried by the individual.
Over 150 Years Of Industry Experience
Our modest but highly skilled team has a combined total of over 150 years of experience in commercial credit management and B2B debt collection. From independent IT contractors to major film and TV publishers, Safe Collections has the knowledge and experience you need to get paid quickly and cost effectively.
Image "Hotline" by Flickr user Eflon is licensed under CC BY 2.0