Outsourced Credit Control
First Call Plus is the unique Credit Control Outsourcing solution from Safe Collections. With First Call Plus your company can enjoy all the benefits of having an experienced team of credit controllers at a fraction of the cost.
First Call Plus allows you to concentrate on your core business whilst we ensure that your invoices are paid on time, this week and every week.
First Call Plus is our unique outsourced credit control and customer contact service for small and medium sized enterprises. It has been specifically designed to increase efficiency in your credit control department and it will improve both your company’s customer service and cash flow.
For a low monthly fee your company can enjoy all the benefits that come from having an experienced credit control and collections department, at a fraction of the cost.
The first Call Plus system is simplicity itself, provide us with a copy of your customer list and sales ledger and we will proactively manage your credit control. From the initial call to your customer confirming receipt of the invoice, to the final confirmation from you the invoice is paid. Our friendly and knowledgeable staff will liaise with client base to ensure that your cash flow remains uninterrupted.
We are able to offer a seamless integration with your existing department and customer base. We can provide a local rate 0845 number that enables us to handle invoice queries under your own brand. If email support is required all we require from your company is our own dedicated email address.
When you outsource your credit control with first call plus, we will help you avoid many of the pitfalls associated with providing credit and:
Reduce Costs
Make substantial savings on the cost of having an in house credit controller with full cover 12 months of the year.
Reduce Debtor Days
A professional and effective Credit Control process will improve your company cash flow and reduce your debtor days.
Reduce Reliance on Credit
With faster payments you can reduce your company reliance on expensive and increasingly unavailable bank credit.
Reduce the Risk of Bad Debt
Our experienced team will actively monitor your customers help you avoid the risk of bad debt.
In addition to reducing risks we can help improve your customer support and query management. Ultimately augmenting your customers experience by:
Boost Customer Satisfaction
Any invoice query will be handled immediately by our experienced team or referred to you for appropriate action.
Increase Forecast Accuracy
With varied reporting options available you can increase the accuracy of your cash flow forecasts.
Improve Profitability
When you proactively manage your sales ledger you can maximise the potential value. After all your money in your customers account will not help your company to grow!
Why not contact us today and find out how we can help your business or would you like to read a case study?