First Call Plus is the unique Credit Control solution from Safe Collections. With First Call Plus you can enjoy the benefits of having a full-time credit control professional at a fraction of the salary cost.

First Call Plus frees you to concentrate on new business as we seamlessly manage your existing sales ledger.

First Call Plus is our unique outsourced credit control and customer contact service for small and medium sized enterprises. It has been specifically designed to increase efficiency in your credit control department and it will improve both your company’s customer service and cash flow.

For a low monthly fee your company can enjoy all the benefits that come from having an experienced credit control and collections department, at a fraction of the cost.

The first Call Plus system is simplicity itself, provide us with a copy of your customer list and sales ledger and we will proactively manage your credit control. From the initial call to your customer confirming receipt of the invoice, to the final confirmation from you the invoice is paid. Our friendly and knowledgeable staff will liaise with client base to ensure that your cash flow remains uninterrupted.

We are able to offer a seamless integration with your existing department and customer base. We can provide a local rate 0845 number that enables us to handle invoice queries under your own brand. If email support is required all we require from your company is our own dedicated email address.

When you outsource your credit control with first call plus, we will help you avoid many of the pitfalls associated with providing credit and:



Reduce Costs

Make substantial savings on the cost of having an in house credit controller with full cover 12 months of the year.



Reduce Debtor Days

A professional and effective Credit Control process will improve your company cash flow and reduce your debtor days.



Reduce Reliance on Credit

With faster payments you can reduce your company reliance on expensive and increasingly unavailable bank credit.



Avoid Bad Debt

Our experienced team will actively monitor your customers help you avoid the risk of bad debt.



Boost Customer Satisfaction

Any invoice query will be handled immediately by our experienced team or referred to you for appropriate action.



Increase Forecast Accuracy

With varied reporting options available you can increase the accuracy of your cash flow forecasts.



Improve Profitability

When you proactively manage your sales ledger you can maximise the potential value.


Why not contact us today and find out how we can help your business manage its cashflow for a low monthly fee.


Hitting the Headlines: Safe Collections in the Guardian

in About Safe Collections by Adam Home
If you're a Guardian reader, you may have seen Safe Collections' collections and partnerships manager Adam Home quoted in a Guardian Professional article on May 12th. Tim Aldred's piece looked at the case for credit control teams as a way for businesses to…

Hitting The Headlines: The Independent on Sunday

in About Safe Collections by Adam Home
In 2009 our founder and Managing Director was interviewed for a piece in The Independent On Sunday, this article is reproduced below with their kind permission. in 2009 we still went by our original name of Creditsafe Ltd, whilst our name may have changed our…